Legal

Privacy Policy

Effective date: January 1, 2025

At Hireflow, we take your privacy seriously. This policy explains what data we collect, how we use it, and the rights you have over your personal information.

1. Information We Collect

We collect information you provide directly to us and information generated as you use the Hireflow platform. This includes:

Information you provide:

  • Account registration details (name, email address, password)
  • Profile and application information (resume, cover letter, work history)
  • Communications you send to us or through the platform
  • Responses to assessments or screening questions

Information collected automatically:

  • Log data (IP address, browser type, pages visited, timestamps)
  • Device information (operating system, screen resolution)
  • Cookie and session data (see Cookies section below)
  • Usage data (features accessed, actions taken within the platform)

2. How We Use Your Data

We use the information we collect to:

  • Create and maintain your account and authenticate your identity
  • Match your profile with relevant job opportunities
  • Process and manage your job applications
  • Communicate application status updates and notifications
  • Facilitate communication between candidates and hiring teams
  • Improve and personalize the Hireflow platform
  • Monitor for fraud, abuse, and security threats
  • Comply with applicable legal obligations
  • Send you relevant updates (you may opt out at any time)

We do not use your personal data to make fully automated hiring decisions. All application reviews involve human judgment.

4. Data Sharing

We do not sell your personal information. We share your data only in the following limited circumstances:

  • Hiring organizations: When you apply for a role, your application details are shared with the relevant hiring team members within that organization.
  • Service providers: We use trusted third-party vendors (e.g., cloud hosting, email delivery) who process data on our behalf under strict data processing agreements.
  • Legal requirements: We may disclose data when required by law, court order, or government authority.
  • Business transfers: In the event of a merger or acquisition, data may be transferred as part of that transaction with appropriate notice to you.

5. Cookies

Hireflow uses cookies and similar tracking technologies to operate the platform and understand how it's used. Our cookies fall into the following categories:

  • Essential cookies: Required for authentication and session management. Cannot be disabled without breaking the platform.
  • Analytics cookies: Help us understand how users navigate the platform so we can improve it. Used in aggregated, anonymous form.
  • Preference cookies: Remember your settings and preferences across sessions.

You can control non-essential cookies through your browser settings. Note that disabling cookies may affect platform functionality.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations:

  • Active accounts: retained for the duration of your account plus 2 years after your last activity
  • Job applications: retained for 3 years from the date of submission
  • Communications: retained for 2 years from the date of the last exchange
  • Log and security data: retained for 12 months

When data is no longer needed, we securely delete or anonymize it. You may request earlier deletion at any time (see Your Rights).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data (subject to legal obligations)
  • Restriction: Request that we limit how we use your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

8. Data Security

We implement industry-standard security measures to protect your personal data, including:

  • Encryption of data in transit (TLS) and at rest (AES-256)
  • Hashed and salted password storage — we never store plaintext passwords
  • Role-based access controls limiting who can view candidate data
  • Regular security reviews and penetration testing
  • Automatic session expiry and secure cookie handling

While we take every reasonable precaution, no system is completely secure. If you suspect a security incident, please contact us immediately at [email protected].

9. Children's Privacy

Hireflow is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the platform before the changes take effect. The “Effective date” at the top of this page indicates when it was last revised.

Your continued use of Hireflow after the effective date of any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Privacy team:

Hireflow Privacy Team

Email: [email protected]

Address: 123 Recruitment Ave, Nairobi, Kenya

Or use our contact form.